Have you ever heard the claims that robots and AI will take over the world within a century? Well, we all have. But have you ever actually wondered if it will actually happen? Is there any possibility of it? If we take a look around, then you would surely know that there is a chance. The AI is taking the place of actual workers and making things easy. Not only that, but the internet has also made it easier for the stores to run online without even hiring an entire staff.
But here the question is, how does no human interaction affect online stores? If we specifically talk about women’s online stores, the variety is enormous. That is why there can be concerns and problems too. So how can human interaction play its role? Let’s consider some vital things!
Role of human interaction in women’s online stores!
These are the roles of human interaction that can actually help a lot in women’s online stores!
1. Answering the queries
We all get across some questions that need to be answered in order to proceed. But what would you do if you are shopping for a dress and want to know more about it? You will definitely try to use the live chat option or simply call the store to get your queries answered. That is how human interaction affects the whole shopping experience. But if there is no one to answer, you will probably leave it and move on just because of the lack of interaction.
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2. Making the calls and texts
In order to build trust with something, you need to talk with them. As for the women’s stores, most of them try to call their customers in order to confirm the order and build a sense of trust. Well, it is also quite helpful for the women too as they get to know their order is confirmed and will arrive shortly.
Not only that, in any case of a problem, online stores again call for the solution and to keep you updated with the issue. But if there is no human interaction, you will probably hassle yourself with millions of yourself; that will only give you anxiety and nothing else.
3. After-sale services
In order to encourage human interaction, women stores call even after sending the products to get feedback and ask about the experience. They also get to know what the customers liked, and the customers also get to tell their problems to the employees. After-sale service also develops a good image for the customers as they get to know there will be someone to know what problems they faced.
It does not matter how advanced we get; human interaction will be an essential part of our lives. No social activity can certainly bring chaos in your life, so it is better to communicate as much as possible when shopping online. Besides, I have told above how human interaction plays its role.